The story of Qubool Hai revolves around a modern, vibrant, new- age girl named Zoya. Zoya is apprehensive as her sister, Zeenat and brother-in-law, Anwar have chosen a groom for her to marry.
At Ayaan's residence, the family is excited as a prospective groom would be coming to see Nikhat. Nikhat's mother, Shirin, calls her husband, Rashid, and asks him to arrive home as soon as possible. Nikhat is apprehensive as she believes that she would get rejected due to her dark complexion. Ayaan brings a lavish outfit for Nikhat. Despite of knowing that Ayaan is a casanova, Humaira gets elated when he flatters her.
Back at Zeenat's house, Anwar states that it was not correct on their part to bring Zoya to India on the pretext of a vacation. He believes that Zeenat should not have convinced Zoya to marry as she may find it difficult to adjust with the lifestyle.
The gathering gets shocked when Zoya refuses to accept Akram as her husband. Out of fear, Zoya rushes to her room. Anwar follows Zoya. Zoya apologises to Anwar for rejecting the marriage alliance. Anwar convinces Zoya to run away.
In order to help the underprivileged children, Azad plays the guitar and collects money. The story takes an interesting turn when destiny brings Ayaan, Azad and Zoya near a wrecked building.